Online Warranties

For all Carbon Frame and Carbon Fork, we offer 5 years limited manufacture warranty, for Shimano components, we offer two years limited warranty, for the rest of the components, we offer a one-year limited warranty.

Follow the following steps for warranty claim:

Step 1
Contact us at: info@acolion.com.au and provide any useful information for us to access your warranty claim.

Step 2
We will contact you to discuss your warranty claim further.

Step 3
We will request you to send the item back to our warehouse for processing, a shipping label will be provided.

You will be notified when your item has been received in our warehouse and the warranty process has begun.
We will contact you once your warranty claim has been accepted, or rejected, and whenever more information is required.